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What payment methods do you accept?
We accept payment by Paypal or Any credit card and Google Checkout.
Sorry, we do not accept orders over
the phone. Please order from our Website.
Do you ship internationally?
Yes,
but only by Priority International Mail. It is more expensive
however the time frame is much shorter (6-10 Business Days) as
compared to First Class International that can take up to 30
Days.
(Minimum. cost is $29.25)
(Minimum. Order is 24 Invitations)
Attention International Buyers.
Depending on your delivery location and order size, your order
might be subject to import taxes imposed by the country of
delivery. If your country does have taxes on imports, these import
taxes are not covered by the postage charge on your order with TGS,
and you will be required to pay them to receive your package.
Do you ship to APO / FPO addresses?
Yes, we ship to APO and FPO address since we use the United States
Postal Service.
What shipping methods are available and how much do they cost?
We ship via the United States Postal Service. Our rates are based
on your location, the weight of your package, and the shipping
method that you choose. Approx. costs are displayed below for
one Item.
Domestic Shipping Options:
First Class Mail (2-5 day delivery /
FREE) – Our Normal
Shipping Method
Priority Mail (2-3 day delivery / $5.95 - $9.65) – Let us know in
the "Additional Information" box and we will send you an
invoice.
Express Mail (1-2 day delivery / $20.00-$30.00) – Let us know in
the "Additional Information" box and we will send you an
invoice.
International Shipping Options:
International First Class (2-4 week delivery on average / $4.50
and up) -
Delivery time varies by country
Priority Mail International (6-12 day delivery / $25.00 and up)
If you have any questions about shipping please email us at
thegiftsolution@comcast.net
How do I track my package?
We will send you your
tracking number when your order ships. Simply Click on "Click
Here" to check the status of your order.
How can I make a change to my order?
If you made a mistake on your order or would just like to change
something, please email us at
thegiftsolution@comcast.net and let us know. If your order has
not been shipped out yet, we should be able to make the change for
you. Please include the name the order was placed under, the email
address used for the order, and what you would like changed.
Why didn’t I receive a confirmation email?
Once in while this will happen, if you do not receive a
confirmation email simply let us know and we will confirm your
order.
What name will appear on my credit card bill?
The name on your credit card bill will be The Gift Solution or TGS it is
the legal name of our company.
Can I cancel my
order?
Yes, however if you cancel your order "After" we have taken the
time to prepare a proof for your order, then there is a 25% fee.
The fee will be deducted from your original payment and the
balance will be refunded. If you cancel your order prior to a
proof, then there is no fee.
Can I send you
my personal photo to be placed on my invitation?
Yes, however we are not responsible for the quality of the photo
once printed. Your photo will print to the best quality that the
photo has to offer.
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