What payment methods do you accept?
We accept payment by Paypal or Google Checkout. Sorry, we don’t accept orders over the phone.

Do you ship internationally?
Yes, we ship internationally. Please contact us for shipping rate to your country prior to ordering.

Attention International Buyers.
Depending on your delivery location and order size, your order might be subject to import taxes imposed by the country of delivery. If your country does have taxes on imports, these import taxes are not covered by the postage charge on your order with TGS, and you will be required to pay them to receive your package.

Do you ship to APO / FPO addresses?
Yes, we ship to APO and FPO address since we use the United States Postal Service.

What shipping methods are available and how much do they cost?
We ship via the United States Postal Service. Our rates are based on your location, the weight of your package, and the shipping method that you choose. Approx. costs are displayed below for one Item.

Domestic Shipping Options:
First Class Mail (2-7 day delivery / FREE) – Our Normal Shipping Method
Priority Mail (2-5 day delivery / $5.99) – You will have to contact us for this option
Express Mail (1-2 day delivery / $24.00) – You will have to contact us for this option

International Shipping Options:
International First Class (2-4 week delivery on average / $7.50) - Delivery time varies by country
Priority Mail International (6-12 day delivery / $25.00)

If you have any questions about shipping please email us at thegiftsolution@comcast.net

How do I track my package?
We use PayPal to print shipping labels, We will send you your tracking number when your order ships.

How can I make a change to my order?
If you made a mistake on your order or would just like to change something, please email us at thegiftsolution@comcast.net and let us know. If your order has not been shipped out yet, we should be able to make the change for you. Please include the name the order was placed under, the email address used for the order, and what you would like changed.

Why didn’t I receive a confirmation email?
We do not send confirmation emails, you will see an order received screen once your transaction has been completed. If you did not see the screen, you can email thegiftsolution@comcast.net and we can confirm that the order was placed.

What name will appear on my credit card bill?
The name on your credit card bill will be The Gift Solution or TGS it is the legal name of our company.