Return Policy Information

In striving to achieve unparalleled customer satisfaction, The Gift Solution offers an additional advantage: the ability to return a purchase. This ability gives our customers added comfort during their on-line shopping. 100% Satisfaction Guarantee or your purchase price and shipping & handling cheerfully refunded upon return of the item in the same condition as you received it. Please do not send items back that have been damaged by you or someone else. This will only result in returning the item back to you.

If you are not happy with the item that you purchased for any reason, you may return it within Fifteen  (15) days for a full refund of your purchase price.

Please follow the simple instructions below to return your item.

• Call or Email us for a return authorization code.

• State in detail why you are returning the item. (This will help us to avoid returns in the future.)

• Item must be shipped back to us in the same container as you received it in.

• Returned Item must be in the same condition as when you received it.
  

Please do not send items back that have been damaged by you or someone else. This will only result in returning the item back to you. We are also not responsible for items that are lost or damaged in shipping. If you are concerned about your item's safety, please contact us prior to purchase for insurance pricing on the item you plan to order. Since we use USPS for 95% of our shipping, insurance is not automatic.

We use USPS to save on shipping costs as compared to UPS, this in-turn saves you the customer money.

Send your return item to the following address

The Gift Solution
PO Box 73955
Puyallup, WA 98373

As soon as we receive and examine the item and find it in satisfactory condition. We will promptly refund your purchase price. An email will be sent to you when credit has been issued.